JULY 22, 2013 E-MAIL FOR JAMES MAUGHAN CONTINUING DEMAND THE RETURN OF ERES ORIGINAL DOCUMENT

from:		antonio jr. Buensuceso <antoniobuensuceso@gmail.com>
to:		"Maughan, James@Waterboards" <James.Maughan@waterboards.ca.gov>
cc:		antonio buensuceso <antoniobuensuceso@gmail.com>, shellresearchworks@gmail.com, jun.benefits@gmail.com
date:		Mon, Jul 22, 2013 at 9:19 AM
subject:		CONTINUING DEMAND FOR THE RETURN OF ERES ORIGINAL DOCUMENT
mailed-by:		gmail.com

July 22,  2013

Mr. James Maughan
Assistant Deputy Director
Division of Financial Assistance
Phone: 916-341-5694
Email: jmaughan@waterboards.ca.gov
Mail address:  1001 I Street, 16th Floor, Sacramento, CA 95814

Dear Mr. James Maughan,

Good morning.

With all due respect, verbal communications would be even more painful 

with you on the other side of the line. As my written and  fully documented 

e-mail communications  showed, you are a person who has the propensity to 

misrepresent, cheat and lie. Despite the fact, that you have sent me just 

photo copy of my Bachelor of Science in Management Engineering 

credentials as evaluated by ERES without your signature, so with the 

signatures of Mr Wes Wilkinson and Ms Anna Hernandez and claimed that 

you have sent me all the originals and stated that, " We have nothing else 

to give you." as shown on your e-mail below, in other words, these are duly 

recorded and documented  e-mail communications, yet, you are bold enough 

to cheat and lie, then  EVEN more cheating and lying  I could expect from 

you through phone communications as these are not recorded communications. 

Please excuse me, Mr. Maughan, there is no sense talking to you by the phone.

Since, September 6, 2012, on my letter, last paragraph  I have requested and 

demanded that the original copy of my educational credentials covering the 

Bachelor of Science in Management Engineering as evaluated by

ERES (Educational Records Evaluation Service, Sacramento, Ca) be returned 

to me with signature of Ms Anna Hernandez initially, which later, since 

Mr Wes Wilkinson and you have checked it as well, I requested that 

Mr Wes Wilkinson and you signed it  just the same. I wanted to categorically 

state that you have not send me  yet the original copy of my educational 

credentials. With regard to this issue, It is worthwhile to inform you that 

Ms Debbie Zuccala willfully refused to reply,  Ms  Anna Hernandez  failed to 

respond, Mr Wes Wilkinson ignored to reply, the Office of Operator
Certification ignored to reply, then Mr Andrew Cooper withheld the
information about this ERES educational credentials, then ran away and
hide, then now you are telling me that you have sent all the original copy
and you have nothing else to return. With all due respect, you are cheating.

Since, September 6, 2012, I have drawn the line. I did not and will not send in 

any  additional educational records. I do not intend to seek the complete or 

over all  educational  points that the Bachelor of Science in Management 

Engineering could make. I just needed the minimum six(6) educational points. 

It does not make sense that you needed to analyse transcript of records from 

schools and universities from the Philippines to come up to conclusion that 

I have met the required minimum six(6) educational point for WWTP operator 

certification examination. The evaluation of the transcript of records for this 

mentioned educational credentials have been well taken cared of by 

ERES for you. Besides, as my record and experience with your staff is to be 

considered, with all due respect, they are incompetent and irresponsible and 

cunning. At most, as I saw it, they would not know  how to evaluate transcript 

of records from foreign countries as evidenced by their deeds, as exemplified 

on the next paragraphs and therefore letting your staff and you, analyse transcript 

of records is deemed to be  a useless and futile  exercise.

See for yourself, again with all due respect, Ms Debbie Zuccala, 

considered my WWTP Operator Certification application for an application 

for WWTP  Operator-in-Training Certification. These application forms are 

distinctly different from each other and when asked  why,  she refused to reply. 

The code of regulation said, that  applications not in the correct forms shall be 

considered deficient and deficient applications shall not be processed but 

Ms Debbie Zuccala still processed my application though it is not in the 

correct form and therefore, deficient, and should not be processed.

This proves Ms Debbie Zuccala's incompetence.

That same application, though has already been found as an application for 

WWTP operator certification and not correct application for WWTP 

operator certification examination, but  still Ms Anna Hernandez process it,

though it was deficient. A violation of your own regulation done not once, 

but twice with express approval of Mr. Wes Wilkinson.

This showed Mr. Wes Wilkinson and Ms Ana Hernandez collective

incompetence.

Second, Mr Wes Wilkinson and Ms Christine Gordon in conspiracy, both send me 

an e-mail on September 24, 2012 claiming each one of them is Ms Debbie 

Zuccala's manager with covert intention to confuse me and drive away culpability 

from Ms. Debbie Zuccala. Though they might be both managers for Ms Debbie 

Zuccala, prudence and courtesy and good judgment dictate that it would 

be very confusing for me to talk to two managers for the same person at the same 

time, especially so, when these two managers are avoiding accountability 

for Ms Debbie Zuccala deeds and/or omissions. Consequently, they have 

completely confused me. This proves that Ms Christine Gordon and

Mr Wes Wilkinson are cunning.

Third, Mr. Andrew Cooper, declared himself as the Freedom of Information Officer, 

then, withheld the information about the now controversial "ERES educational

credentials" and when informed that he was replying to a letter not addressed to 

him and told that his act consisted "usurpation of authority," now, he is gone into 

hiding. This shows Mr Andrew Cooper gross misrepresentation and dishonesty.

Fourth, as to the person who opened the the letter addressed to the Agency 

Administrator of the California Water Resources Control Board as my records 

showed the suspects might be  from Mr. Andrew Cooper, then, Mr. Wes Wilkinson

and then you, Mr. James Maughan. As you already knew, that letter was addressed 

to  Mr. Tim Howard and not to you. With all due respect, with your deeds 

and/or omissions, which plunged me into deeper pain and misery, you became 

(pardon me for this word) a shame to the office of Mr. Tim Howard which you 

are trying to represent. This is gross misrepresentation  cheating and dishonesty.

Fifth, with your continuing reluctance to return to me original copy of my 

educational credentials as evaluated by ERES (Educational Records Evaluation 

Service, Sacramento, Ca) together with your signature and rest of signatures of

Ms Anna Hernandez and Mr. Wes Wilkinson,  you have effectively deny me of the 

chance to show that pieces of original document to a neutral third party and to 

seek their corresponding opinion or advice about this matter. 

This is suppression of evidential documents, deceit and dishonesty

Again, I wanted to reiterate that If Ms Anna Hernandez, and Mr. Wes Wilkinson 

and you, most respectfully, Mr. Maughan strongly believe that you are right on 

denying the minimum six(6) educational point requirement on my educational 

credentials that is with you right now,(no transcript of records) for a Grade 1 

WWTP operator certification examination, then, please do not hide it, and put 

your signature on it with pride and great honor to show the public that you

have  done the right thing. Otherwise, you have done something ridiculous
and shameful.

Please send me back the original educational records covering the Bachelor of 

Science in Management Engineering as evaluated by ERES as soon as you can. 

Thank you very much.

Yours faithfully,

Antonio L. Buensuceso

reference e-mail below :

Maughan, James@Waterboards    Jul 19 (3 days ago)
to me, shellresearchw.

Mr. Buensuceso, I am truly sorry you are having a painful experience concerning your 

correspondence with my office.  I want to state again I think it would be very helpful 

if we could communicate with you by phone so that we could verbally explain what 

we need.

We have given all original documents that you have sent us. We have nothing else to

 give you.  We do not dispute the credentials you submitted to us from “ERES”.  Again they 

do not contain the detail we need to make our evaluation for the educational points.   

The information is too general you submitted we need to know the specific classes you

 took to earn your five-year Bachelor of Science.  Again we do not dispute that you earned 

the degree.

If you will please send us the transcripts of the classes I am sure we can resolve this.  

Again my offer still stands to talk you by phone.  We will call you and pay for the phone

 call all you need to do is give us the number to call you and the time to call you at that 

number.

Please understand if you keep asking the same question that we have already answered 

we will not respond.  If you have other question I will be happy to respond.

James Maughan

Assistant Deputy Director,  Division of Financial Assistance

916-341-5694

jmaughan@waterboards.ca.gov

JULY 19, 2013 E-MAIL FROM JAMES MAUGHAN WANTED TO SEE MY SCHOOL TRANSCRIPTS AND CONTINUED LYING THAT HE HAD SENT ME BACK THE ORIGINALS THOUGH THOSE WERE JUST PHOTOCOPIES

ENLARGE VIEW OF THE EMAIL ABOVE

Maughan, James@Waterboards <James.Maughan@waterboards.ca.gov>   Jul 19
to me, shellresearchw.

Mr. Buensuceso, I am truly sorry you are having a painful experience concerning your correspondence with my office.  I want to state again I think it would be very  helpful if we could communicate with you by phone so that we could verbally explain what we need.

We have given all original documents that you have sent us. We have nothing else to give you.  We do not dispute the credentials you submitted to us from “ERES”.  Again they do not contain the detail we need to make our evaluation for the educational points.   The information is too general you submitted we need to know the specific classes you took to earn your five-year Bachelor of Science.  Again we do not dispute that you earned the degree.

If you will please send us the transcripts of the classes I am sure we can resolve this.  Again my offer still stands to talk you by phone.  We will call you and pay for the phone call all you need to do is give us the number to call you and the time to call you at that number.

Please understand if you keep asking the same question that we have already answered we will not respond.  If you have other question I will be happy to respond.

James Maughan

Assistant Deputy Director,  Division of Financial Assistance

916-341-5694

jmaughan@waterboards.ca.gov

JULY 18, 2013 E-MAIL FOR JAMES MAUGHAN ....RESEND JULY 8, 2012 E-MAIL

July 18, 2013

Mr. James Maughan
Assistant Deputy Director
Division of Financial Assistance
Phone: 916-341-5694
Email: jmaughan@waterboards.ca.gov
Mail address:  1001 I Street, 16th Floor, Sacramento, CA 95814

Dear Mr. Maughan,

Good morning.

It has  ten (10) days since I sent you the e-mail dated  July 8, 2013 which you
have failed to timely respond, so to make sure that you receive my e-mail, again,
I am sending you a copy of my e-mail to you dated July 8, 2013 with subject :
MAUGHAN REFUSED TO RETURN MY ORIGINAL ERES EDUCATIONAL
CREDENTIALS. You know  I have fervently and continously requested that these
original" ERES" documents  be returned to me with signature of certain  Ms Anna
Hernandez,  the examination analyst. This request is shown in the last paragraph of my
letter to Ms Debbie Zuccala dated September 6, 2012, where I wrote the following:
" In addition,  had you been punctual to respond to my e-mail I could have asked 
and you could have explained to me why a five-year Bachelor of Science in 
Management Engineering course whose records have been with my application 
could not merit a 6 educational point requirement for GRADE 1 WWTP OPERATOR EXAMINATION. As you could see from the educational records, I have studied subjects dealing with engineering mathematics, physics and chemistry.The course have subject studies on civil, mechanical ,electrical and chemical engineering reinforced with a great deal of business management subjects. Just in case, the 5-year BACHELOR OF SCIENCE IN MANAGEMENT ENGINEERING course credentials or records that I have sent to you together with my application did not merit a 6 point educational point, then, may I request that the same be returned to me with comments and annotations so that I may have a chance to seek a professional third party opinion about the matter.      "
If you wish to read the complete copy of the letter to Ms Debbie Zuccala dated September 6, 2012,  You could read it here .

Now since Mr. Wes Wilkinson and most respectfully, you, Mr. Maughan have determined that I need to submit more credentials like transcripts, it follows that you have 
determined that the educational credentials from "ERES" you have in your possession 
right now did not meet  the minimum  six(6) educational point requirement for 
Grade 1 operator certification examination. Then, please put your signature on it together with the signatures of Ms Anna  Hernandez and Mr Wes Wilkinson, to show that the three of you have  conscientiously and prudently examined those  "ERES" documents, and took pride in signing those documents  to show the public that you believe that what  
you did is right in determining that those" ERES" documents could not merit the 
minimum six(6) point educational requirement for Grade 1 operator certification
examination. Then,  please return them back to me, the original copy, as soon as you can  so that I may be able to seek a third party opinion about the matter.  May I respectfully inform you that your refusal to return to me those documents since 
September 6, 2012 up to this date, you have deprived me of the chance
to have those original documents examined by an independent third party which could have advised me on what is the course of action to take given these circumstances. Delay on your part have caused me almost  year of painful experience of willful neglect of duty, discourtesy, conspiracy to confuse me, misrepresentation, wrongful denial of application, employee hiding after commission of a erroneous act from your employees and from you as well. I wanted to reiterate,  that I need those original ERES Educational credentials, not an  exact copy of  those documents back. 

Please respond in ten (10) days.

Yours faithfully,

Antonio L. Buensuceso


E-MAIL dated  July 8, 2013,  resent  together with the  July 18, 2013 e-mail.

antonio jr. Buensuceso <antoniobuensuceso@gmail.com>	Jul 8 (10 days ago)
to James.Maughan, jun.benefits, shellresearchw.

July 8, 2013

Mr. James Maughan

Assistant Deputy Director

Division of Financial Assistance

Phone: 916-341-5694

Email: jmaughan@waterboards.ca.gov

Mail address:  1001 I Street, 16th Floor, Sacramento, CA 95814

SUBJECT: MAUGHAN REFUSED TO RETURN MY ORIGINAL ERES

                   EDUCATIONAL CREDENTIALS 

                   Fact finding and information gathering being pursued by way of

                   an appeal under the Freedom of Information Act, 5 U.S.C. § 552.

Dear Mr.  James Maughan,

Good morning.

Please send me back the original copy of my educational credentials covering the

Bachelor of Science in Management Engineering as evaluated by ERES (Educational

Records Evaluation Service, Sacramento, Ca ) .

Since, from your e-mail below, you have included yourself as one of those who have

examined the educational credentials as evaluated by ERES and determined that those

documents could not merit the minimum six(6) educational points requirement for

Grade 1 operator certification examination. Then, show your signature, together

with the signatures of  Ms Anna Hernandez and Mr. Wes Wilkinson to show proof

that all of you have thoroughly, prudently and conscientiously examined and found

that those mentioned  documents from ERES could not merit the six(6) educational

requirement for Grade 1 operator certification examination.

With all due respect, I want to let you know that  I profusely object to your statement

on the third paragraph of your e-mail shown below that you think that you have

responded to all my questions. This is ridiculous and outright irresponsible statement

from you. On the contrary, may I remind you, that there are a lot of them, and I will 

name one of them:

Who is the mystery employee who opened the  certified mail dated May 21, 2013

addressed to the Agency Administrator of the California Water Resources Control Board?

The link of possible suspects as my records showed, started with Mr. Andrew Cooper,

then Mr. Wes Wilkinson, then  most likely, you, Mr. James Maughan due to the undisputed fact that you maliciously claimed that you are the Agency Administrator.

Meanwhile, will you please send me back the original copy of my educational 

credentials of the Bachelor of Science in Management Engineering as evaluated 

by ERES which I have submitted to Ms. Debbbie Zuccala, which was later analysed

by Ms. Anna Hernandez and Mr.Wes Wilkinson and just recently by you. And, please

dont forget to affix your comment and signature thereon, to show proof that you have

examined it and determined that it could not merit the six(6) educational point requirement for Grade 1 operator certification examination. 

Please write or attach  all your comment on that document . Again, please do not 

forget to affix the signatures of  Ms. Anna Hernandez,  Mr. Wes Wilkinson and of course, your signature, most importantly.

May I be allowed to present  other related concerns and/or issues on my coming e-mails. Otherwise, you may wish to inform me to write directly to Mr. Tom Howard, which  I would humbly submit at an instant notice.

I will  appreciate your favorable response.

Thank you very much.

Yours faithfully,

Antonio L. Buensuceso

 MAUGHAN E-MAIL dated July 5, 2013

Maughan, James@Waterboards  Jul 5 (1 day ago)        July 5, 2013

to me, jun.benefits 

Mr. Buensuceso, I am sorry it has taken this long to respond to you.  I have check with my staff and all I can say concerning the document that I sent you by certified mail; it is the same exact document that you sent us.  You will notice that there is as “State Water Resources Control Board” Date stamp dated July 19, 2012 on the document.  We have sent back to you exactly what you sent to us.

 I and my staff have reviewed all the documents that you have sent us.  We do not dispute the validity of any of the documents.  We do not question the ERES documents and what they state, the document just lack the detail we need to account for the proper number of education points.  Therefore, we have asked for several times and continue to request that you supply us with specific classes that you have taken (usually supplied by transcripts), so that we can account for the proper education points.

Mr. Buensuceso, at this point I think I have responded to all your questions.  It is up to you how you would like to proceed with your application.  I hope that if you still want to apply to take the test that you will supply us with your transcripts.  I wish you the best in whatever you decide to do from this point further.

 James Maughan

Assistant Deputy Director,  Division of Financial Assistance

916-341-5694

jmaughan@waterboards.ca.gov

BACK TO THE TOP  HERE

JULY 8, 2013 E-MAIL FOR JAMES MAUGHAN ...REFUSED TO RETURN MY ERES ORIGINAL DOCUMENTS

 July 8, 2013

 Mr. James Maughan
Assistant Deputy Director
Division of Financial Assistance
Phone: 916-341-5694
Email: jmaughan@waterboards.ca.gov
Mail address:  1001 I Street, 16th Floor, Sacramento, CA 95814

SUBJECT: MAUGHAN REFUSED TO RETURN MY ORIGINAL ERES
                   EDUCATIONAL CREDENTIALS
                   Fact finding and information gathering being pursued by way of
                   an appeal under the Freedom of Information Act, 5 U.S.C. § 552.

Dear Mr.  James Maughan,

Good morning.

Please send me back the original copy of my educational credentials covering the
Bachelor of Science in Management Engineering as evaluated by ERES (Educational
Records Evaluation Service, Sacramento, Ca ) .

Since, from your e-mail below, you have included yourself as one of those who have
examined the educational credentials as evaluated by ERES and determined that those
documents could not merit the minimum six(6) educational points requirement for
Grade 1 operator certification examination. Then, show your signature, together
with the signatures of  Ms Anna Hernandez and Mr. Wes Wilkinson to show proof
that all of you have thoroughly, prudently and conscientiously examined and found
that those mentioned  documents from ERES could not merit the six(6) educational
requirement for Grade 1 operator certification examination.

With all due respect, I want to let you know that  I profusely object to your statement
on the third paragraph of your e-mail shown below that you think that you have
responded to all my questions. This is ridiculous and outright irresponsible statement
from you. On the contrary, may I remind you, that there are a lot of them, and I will
name one of them:
Who is the mystery employee who opened the  certified mail dated May 21, 2013
addressed to the Agency Administrator of the California Water Resources Control Board ?
The link of possible suspects as my records showed, started with Mr. Andrew Cooper,
then Mr. WesWilkinson, then  most likely, you, Mr. James Maughan due to the undisputed
fact that you maliciously claimed that you are the Agency Administrator.

Meanwhile, will you please send me back the original copy of my educational 
credentials of the Bachelor of Science in Management Engineering as evaluated 
by ERES which I have submitted to Ms. Debbbie Zuccala, which was later analysed
by Ms. Anna Hernandez and Mr.Wes Wilkinson and just recently by you. And, please
dont forget to affix your comment and signature thereon, to show proof that you have
examined it and determined that it could not merit the six(6) educational point requirement
for Grade 1 operator certification examination. Please write or attach  all your comment
on that document . Again, please do not forget to affix the signatures of Ms. Anna
Hernandez,  Mr. Wes Wilkinson and of course, your signature, most importantly.

May I be allowed to present  other related concerns and/or issues on my coming e-mails.
Otherwise, you may wish to inform me to write directly to Mr. Tom Howard, which  I would
humbly submit at an instant notice.

I will  appreciate your favorable response.

Thank you very much.


Yours faithfully,


Antonio L. Buensuceso

 MAUGHAN E-MAIL dated July 5, 2013

Maughan, James@Waterboards  Jul 5 (1 day ago)        July 5, 2013

to me, jun.benefits

Mr. Buensuceso, I am sorry it has taken this long to respond to you.  I have check with my staff and all I can say concerning the document that I sent you by certified mail; it is the same exact document that you sent us.  You will notice that there is as “State Water Resources Control Board” Date stamp dated July 19, 2012 on the document.  We have sent back to you exactly what you sent to us.

 I and my staff have reviewed all the documents that you have sent us.  We do not dispute the validity of any of the documents.  We do not question the ERES documents and what they state, the document just lack the detail we need to account for the proper number of education points.  Therefore, we have asked for several times and continue to request that you supply us with specific classes that you have taken (usually supplied by transcripts), so that we can account for the proper education points.

Mr. Buensuceso, at this point I think I have responded to all your questions.  It is up to you how you would like to proceed with your application.  I hope that if you still want to apply to take the test that you will supply us with your transcripts.  I wish you the best in whatever you decide to do from this point further.

 James Maughan
Assistant Deputy Director,  Division of Financial Assistance
916-341-5694
jmaughan@waterboards.ca.gov

JULY 5, 2013 E-MAIL FROM MAUGHAN saying JUST exact same document NOT THE ORIGINAL

MAUGHAN E-MAIL dated July 5, 2013

Maughan, James@Waterboards  Jul 5 (1 day ago)        July 5, 2013

to me, jun.benefits 

Mr. Buensuceso, I am sorry it has taken this long to respond to you.  I have check with my staff and all I can say concerning the document that I sent you by certified mail; it is the same exact document that you sent us.  You will notice that there is as “State Water Resources Control Board” Date stamp dated July 19, 2012 on the document.  We have sent back to you exactly what you sent to us.

 I and my staff have reviewed all the documents that you have sent us.  We do not dispute the validity of any of the documents.  We do not question the ERES documents and what they state, the document just lack the detail we need to account for the proper number of education points.  Therefore, we have asked for several times and continue to request that you supply us with specific classes that you have taken (usually supplied by transcripts), so that we can account for the proper education points.

Mr. Buensuceso, at this point I think I have responded to all your questions.  It is up to you how you would like to proceed with your application.  I hope that if you still want to apply to take the test that you will supply us with your transcripts.  I wish you the best in whatever you decide to do from this point further.

 James Maughan

Assistant Deputy Director,  Division of Financial Assistance

916-341-5694

jmaughan@waterboards.ca.gov

JULY 1, 2013 E-MAIL FOR JAMES MAUGHAN CONTINUES MAKING FUN OF ME

July 1, 2013

Dear Mr. James Maughan,

I am sending my e-mail dated  June 26, 2013 to protest  the following :

1) The educational credentials that you sent through the certified mail shown  below
    are not the original copies that I submitted to Ms. Debbie Zuccala. Those are
    mere photo copies. I have requested for the original copies of my Bachelor
    of Science in Management Engineering educational credentials as evaluated by
    ERES but you just sent photocopies .

2)You did not have Mr. Wes Wilkinson  and Certain Ms. Anna Hernandez to sign
    on that document to show proof that they have conscientiously  and prudently
    examined my educational credentials and they have determined that this particular
    educational credentials which has been evaluated by ERES could not merit
    the six(6) point requirement for Grade 1 operator certification examination and
    you did not state your grounds why this particular  request for their signatures
    could not be  granted.

3) I reiterate  my concerns as expressed on my e-mail dated June 26, 2013 below.

June 26,  2013

Mr. James Maughan

Assistant Deputy Director

Division of Financial Assistance

Phone: 916-341-5694

Email: jmaughan@waterboards.ca.gov

Mail address:  1001 I Street, 16th Floor, Sacramento, CA 95814

SUBJECT : TWO PERSONS CLAIMING TO BE Ms. Debbie Zuccala's

                 MANAGER.... VERY CONFUSING

                 Fact finding and information gathering being pursued by way of 

                 an appeal under the Freedom of Information Act, 5 U.S.C. § 552. 

Dear Mr. James Maughan,

Good morning.

May I, respectfully and with utmost humility, inform you that you are committing extreme mockery against 

my person  by doing  acts I am not requesting you to do, and ignore those which I need you to be doing.

I  attached my educational credentials on my e-mail dated June 25. 2013 as a proof of the Bachelor of 

Science in Management Engineering educational credentials which  is similar to the credentials you have 

in your file.This educational credentials had already been examined first  by  Ms. Debbie Zuccala and  then, 

by certain    Ms. Anna Hernandez and she, the latter,  had already determined that the mentioned educational credentials  did not merit the six(6) educational point requirement to be qualified to take the Grade 1  operator certification examination.. I categorically opposed her findings and steadfastly requested that the application 

form and the educational credentials covering the Bachelor of Science in  Management Engineering in forms attested by ERES (Educational Records Evaluation Service, Sacramento, CA) be send back to me with comments or annotations why it could not merit a six (6) educational points so that I might be able to seek a third party opinion about the matter. However,  Ms. Debbie Zuccala, Ms. Anna Hernandez, Mr. Wes Wilkinson, Ms. Christine Gordon and the Office of Operator Certification willfully ignored my request And, just recently,     Mr. Andrew Cooper withheld  showing  or sending me back my educational credentials.

Now, you are  informing me that your staff have reviewed the information as regarding my educational 

credentials as  shown part of  your e-mail, where you wrote : (from the e-mail shown below)

"Concerning your educational credentials, staff have reviewed the information that you just sent 
and just need the transcripts for the Management Engineering – Bachelor of Science Degree so 
that we can give you all the credit that you deserve.  Please send that as soon as you can."  

This is ridiculous and appalling. I am  not requesting for  the credit that you can give. What matter to me most is your act of returning back to me copies of my educational credentials(original) with signatures of  
Ms. Anna Hernandez and Mr. Wes Wilkinson, to show that both of them have prudently and conscientiously  examined it and determined that it could worth not even half an educational point. Please send it ( original 
copies of ERES evaluated educational credentials on your file) back to me as soon as you can. Please
charge postage cost against my  $95 check payment.

May I be allowed to present other concerns, a number of them, including those with Ms. Debbie Zuccala, et al  on my next e-mails.

Thank you very much.

Yours faithfully,

Antonio L. Buensuceso

I clipped with this e-mail some relevant images for your appreciation.

Sincerely,

Antonio L. Buensuceso


























         CERTIFIED MAIL ENVELOPE




          MAUGHAN WROTE ME THAT HE HAD SEND ME
          ORIGINALS VIA CERTIFIED MAIL ON JUNE 26, 2013.
          THESE ARE MERE PHOTOCOPIES THE EDUCATIONAL
          CREDENTIALS  THAT MR. MAUGHAN  SENT, WHILE
          I AM REQUESTING FOR THE ORIGINAL COPIES THAT
          I SENT TOGETHER WITH MY APPLICATION.

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